Training Levels
Each level teaches one part of the system, then checks whether the user can apply it. This keeps the final matrix from feeling like a wall of data.
Certification Quiz
Score 80% or higher to unlock the final operating matrix. The questions test practical decisions, not terminology memorisation.
Final Operating Matrix
The day-to-day tool for choosing the right lead type and turning it into a creative brief.
Pass the quiz first.
This is intentional. The matrix is useful only after the team understands why each lead type belongs where it does.